Managed IT
Support, the way you want it
We get it, when it comes to your computers and network, you just want it to work. That’s where we come in. With a proactive computer support strategy, we can keep a finger on the pulse of your network and alert you to any problems on the horizon. With Managed IT Services, rather than just an IT support company, we become a partner that helps your business to run smoothly so that you can focus on what’s important to you.
We have developed a fully inclusive solution called Flat Fee IT. Unlimited Calls and Unlimited On-site Support. Everything that a big IT department should be doing in an organization we included in an simple to price model that covers all of your IT needs and is easy to budget for. It removes the worry of dealing with surprises to your network as well as your bottom line.
Monitoring & Maintenance
Features
- System audit/asset management
- 24/7 system monitoring
- Customer portal case management
- Patch Management
- Weekly maintenance tasks
- Monthly onsite maintenance
Support
Features
- Unlimited Remote/Phone Support
- Unlimited Onsite Support
- After Hours Support
- Spare Device Swap
Managed Security
Features
- Local Firewall Administration
- Antivirus Monitoring & Updating
- Server Hard Drive Cloning
- Anti-virus subscription/software
- Offsite Backup of Server Data
- Onsite Network Backup Appliance
Administrative Services
Features
- Yearly Network Audit and diagramming
- Yearly Service Provider audit and evaluation
- Monthly/Quarterly IT review meeting
- Annual IT Business Plan Meeting
Network Management
Features
- Uptime Monitoring/Alerting
- ISP Management
- Router/Firewall Management
- Switch Management
- VPN Management
- Anti-Spam Email Gateway
- Spare Device Swap