alternate number (828)-505-7480

Tech Blog

Unable to remove FortiManager from a FortiGate

Unable to remove FortiManager from a FortiGate

In order to resolve a failed relationship between a FortiGate and FortiManager we needed to remove the FortiGate.  In FortiManager this worked fine, however in FortiGate the relationship still persisted (under Security Fabric -> Settings -> Central Management)....

CCAPI: Internal Error (Software Error)

We changed a customer from PRI to SIP trunk and after the change, the Exchange UM stopped working for calls coming in from the outside.  We found the following error in the logs: %VOICE_IEC-3-GW: CCAPI: Internal Error (Software Error): IEC=1.1.180.1.13.112 on callID...

Exchange Transport rule based on a group recipient

Regarding IT Projects for Exchange Server, a transport rule can apply actions to messages based on the recipient address.  If you however attempt to use a Distribution List (group) the rule will not save, giving you the following error message:   SentTo predicate...

Restart a single context on an ASA with virtual instances

The Cisco ASA firewall can run as virtual host for multiple virtual ASA's known as contexts.  We recently ran into an issue where a memory leak made one context inoperable.  Rather than reload the entire ASA and take out the other contexts we wanted to only restart...

Ruckus AP not connecting to Virtual SmartZone

Ruckus AP not connecting to Virtual SmartZone

Here are a list of things to troubleshoot when a Ruckus AP is not registering to a Virtual SmartZone (VSZ) cloud controller. Ensure that the public IP address of the site where the AP resides is permitted through the firewall protecting the VSZ. Check that the AP has...

Upgrading IOS-XE firmware on a 4000 series router

Had an issue where I was not able to successfully upgrade the IOS firmware on a Cisco 4351 router.  This model of router runs IOS-XE and has some slight differences in feature set compared to legacy IOS.  For example "ip dns server" was not an available command in the...

Categories