
9 Smart Ways for Small Businesses to Incorporate Generative AI
There is no escaping the relentless march of AI. Software companies are rapidly incorporating it into many business tools. This includes tools like Microsoft 365,
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There is no escaping the relentless march of AI. Software companies are rapidly incorporating it into many business tools. This includes tools like Microsoft 365,

There is no escaping the relentless march of AI. Software companies are rapidly incorporating it into many business tools. This includes tools like Microsoft 365,
If your Outlook clients are complaining about a cert name mismatch or if you’re having other authentication issues then you might need to check that the names being presented match the cert. Here are some common places to check:
This guide will go through the steps to setup Lync Remote Call Control (RCC) with Cisco CallManager Express (CME). I’ve used this with OCS, Lync 2010 and Lync 2013. CME must be version 8.0 or higher. CME On the router enter the commands that are not already present: voice service
Problem: When you run “show arp” on an edge router/firewall you see thousands of public IPs. This will eat up the memory and cause things to run slowly. I even saw in once case where “show run” revealed nothing, it would just come back blank because there wasn’t any memory
We had a client that upgraded from Exchange 2007 to 2013. After the migration the Windows XP machines would not connect to Exchange. The users were presented with a credentials / password pop-up repeatedly and no matter what was entered the Outlook client would never connect to Exchange. Having dealt with XP in
If you have a mailbox on an older Exchange server (2007 or 2010) and you are trying to login to Exchange 2013 ECP you may find that you will be redirected to OWA on the old server. To get around this use the following URL: https://<Exchange_2013_CAS_FQDN>/ecp?ExchClientVer=15
Problem: Recipient filtering is configured via the Exchange Management Console by opening Recipient Filtering and checking “Block messages sent to recipients that do not exist in the directory”, however all addresses are accepted with a “250 2.1.5 Recipient OK” message. Solution 1: Run “Get-TransportAgent“. If the output looks like this
The Cisco 881 router comes in an SRST flavor (C881SRST-K9) which includes 1 FXO and 4 FXS ports. We recently ran into a problem at a customer’s new install where the service provider did not run new FXO lines in time for the installation. So seeing that we had some
IT Support One of our clients was having an issue with backing up Exchange 2007 using Ahsay Online Backup Manager. The backups were failing nightly and Ahsay was returning the error CExBackup::backupService:HrESEBackupSetup: Error Number 0xc7fe1f45: Instance not found. A search of this error revealed that this error originated in Exchange and passed
By Thomas Manier – Posted Feb 24, 2012 5:30PM I wanted to give a quick tutorial on how to change registry keys through group policy. This is actually documented several times on the internet but very few give a clear understanding of the steps you need to take in order
We recently encountered an issue with VMware ESXi USB passthrough that is worth noting. On a Dell PowerEdge R and T series servers (T710, R710, R610, etc) you can opt to install ESXi on the embedded SD card. It works great and allows the OS disk to be completely separate
Here’s another CME feature that did not work quite as expected when reading the documentation. As with the conference bridge, I read along and followed the documentation from Cisco for “Configuring Music on Hold from a Live Feed” (the link is below) and the feature was still not working. When
I recently ran into an issue configuring a conference bridge for a client. What makes this particular problem worth sharing is that I found the documentation provided by Cisco on this issue to be a little confusing and a little unhelpful. The initial document I used to try to configure