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Microsoft Teams Phone Missing Dialpad

Microsoft Teams Phone Missing Dialpad

Recently we setup and installed Teams with Microsoft 365 Business Voice using Yealink MP54 / T55a phones for a client.  A post about replacing your business phone system with Teams will be forthcoming, but I wanted to post a quick resolution to a nagging issue we...

FortiGate IPS is Blocking Everything

FortiGate IPS is Blocking Everything

This afternoon we received several reports all at once that the internet was down. Interestingly we were able to reach client locations, all SNMP monitoring looked healthy and no outages were present. We did however notice that bandwidth utilization had dropped to a...

Remove Pending patches in bulk – Windows Server

Remove Pending patches in bulk – Windows Server

The following post was submitted by Jon Worley in response to a server stuck in a boot loop due to pending updates failing to install: This is a summary of what I did to avoid manually removing 28 different packages using the long form name of them without access to...

FortiGate IPS is Blocking Everything

Unable to remove FortiManager from a FortiGate

In order to resolve a failed relationship between a FortiGate and FortiManager we needed to remove the FortiGate.  In FortiManager this worked fine, however in FortiGate the relationship still persisted (under Security Fabric -> Settings -> Central Management)....

CCAPI: Internal Error (Software Error)

We changed a customer from PRI to SIP trunk and after the change, the Exchange UM stopped working for calls coming in from the outside.  We found the following error in the logs: %VOICE_IEC-3-GW: CCAPI: Internal Error (Software Error): IEC=1.1.180.1.13.112 on callID...

Exchange Transport rule based on a group recipient

Regarding IT Projects for Exchange Server, a transport rule can apply actions to messages based on the recipient address.  If you however attempt to use a Distribution List (group) the rule will not save, giving you the following error message:   SentTo predicate...

Restart a single context on an ASA with virtual instances

The Cisco ASA firewall can run as virtual host for multiple virtual ASA's known as contexts.  We recently ran into an issue where a memory leak made one context inoperable.  Rather than reload the entire ASA and take out the other contexts we wanted to only restart...

Ruckus AP not connecting to Virtual SmartZone

Ruckus AP not connecting to Virtual SmartZone

Here are a list of things to troubleshoot when a Ruckus AP is not registering to a Virtual SmartZone (VSZ) cloud controller. Ensure that the public IP address of the site where the AP resides is permitted through the firewall protecting the VSZ. Check that the AP has...

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